{"id":43433,"date":"2016-11-16T17:31:00","date_gmt":"2016-11-16T17:31:00","guid":{"rendered":"http:\/\/sticky-highjinx.flywheelsites.com\/?p=43433"},"modified":"2025-03-04T06:02:20","modified_gmt":"2025-03-04T11:02:20","slug":"what-you-need-to-know-about-microsoft-dynamics-365","status":"publish","type":"post","link":"https:\/\/envistacorp.techyscouts.dev\/en-au\/2016\/11\/16\/what-you-need-to-know-about-microsoft-dynamics-365\/","title":{"rendered":"What You Need to Know About Microsoft Dynamics 365"},"content":{"rendered":"<span class=\"span-reading-time rt-reading-time\" style=\"display: block;\"><span class=\"rt-label rt-prefix\">Reading Time: <\/span> <span class=\"rt-time\"> 2<\/span> <span class=\"rt-label rt-postfix\">minutes<\/span><\/span>\n<p><a href=\"https:\/\/envistacorp.techyscouts.dev\/technology\/microsoft\/dynamics-365\/\">Microsoft Dynamics 365<\/a> (Dynamics 365) unifies CRM and ERP capabilities into a system that works across sales, customer service, field service, operations, financials, marketing, and project service automation in an effort to simplify data management. Dynamics 365 allows your business to start with the applications you need and add applications as your business grows. Microsoft\u2019s goal is that Dynamics 365 will allow you to better engage your customers, empower employees, optimise operations, and reinvent product and business models. As its rollout begins however, many people have questions. Here\u2019s what you need to know:<br><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-what-is-microsoft-dynamics-365\"><strong>What is Microsoft Dynamics 365?<\/strong><\/h2>\n\n\n\n<p>Dynamics 365 will unify traditional customer relationship management (CRM) and enterprise resource planning (ERP) capabilities into \u201cnew purpose-built applications,\u201d according to Microsoft. The programme is part of the next generation of cloud-based business applications. Microsoft has made the transition to fully cloud-based applications that can connect with one another. One main difference from prior versions of Dynamics is that business applications can be purchased individually to help your business expand as it becomes necessary.<br><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-how-does-microsoft-dynamics-365-benefit-customers\"><strong>How does Microsoft Dynamics 365 benefit customers?<\/strong><\/h2>\n\n\n\n<p>Dynamics 365 allows customers to start with what they need by offering applications that fit roles, industries, and businesses and grow at their own pace. Dynamics 365 offers built-in intelligence with business applications that infuses big data, analytics, and the Internet of Things into processes to guide customers to optimal outcomes. Data and insights are turned into actionable intelligence where it is needed in order to ensure greater productivity and empowers employees with tools in the context of their business processes.<br><\/p>\n\n\n\t\t<div data-elementor-type=\"page\" data-elementor-id=\"53361\" class=\"elementor elementor-53361\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t\t\t<section class=\"has_eae_slider elementor-section elementor-top-section elementor-element elementor-element-b20eed2 elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-eae-slider=\"18299\" data-id=\"b20eed2\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"aux-parallax-section has_eae_slider elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a4da46b\" data-eae-slider=\"8686\" data-id=\"a4da46b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"has_eae_slider elementor-section elementor-inner-section elementor-element elementor-element-af85717 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-eae-slider=\"31160\" data-id=\"af85717\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"aux-parallax-section has_eae_slider elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-94591d3\" data-eae-slider=\"225\" data-id=\"94591d3\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b3da8d1 elementor-grid-1 elementor-posts--align-left elementor-grid-tablet-1 elementor-grid-mobile-1 elementor-posts--thumbnail-top elementor-posts__hover-gradient elementor-widget elementor-widget-posts\" data-id=\"b3da8d1\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;cards_columns&quot;:&quot;1&quot;,&quot;cards_row_gap&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:0,&quot;sizes&quot;:[]},&quot;cards_columns_tablet&quot;:&quot;1&quot;,&quot;cards_columns_mobile&quot;:&quot;1&quot;,&quot;cards_row_gap_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;cards_row_gap_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"posts.cards\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-posts-container elementor-posts elementor-posts--skin-cards elementor-grid\" role=\"list\">\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-100095 post type-post status-publish format-standard has-post-thumbnail hentry category-white-paper tag-dynamics-365 tag-microsoft\" role=\"listitem\">\n\t\t\t<div class=\"elementor-post__card\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/web.envistacorp.techyscouts.dev\/hidden-treasures-advanced-warehousing\" tabindex=\"-1\" ><div class=\"elementor-post__thumbnail\"><img fetchpriority=\"high\" decoding=\"async\" width=\"768\" height=\"582\" src=\"https:\/\/envistacorp.techyscouts.dev\/en-au\/wp-content\/uploads\/sites\/4\/2022\/10\/image-2025-04-09T153950.688-768x582.jpg\" class=\"attachment-medium_large size-medium_large wp-image-117516\" alt=\"A man in a white shirt stands in a warehouse, holding and reviewing a clipboard. Shelves filled with boxes line the space, and another person in a yellow vest is visible in the background.\" \/><\/div><\/a>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/article>\n\t\t\t\t<\/div>\n\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"aux-parallax-section has_eae_slider elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-860af14\" data-eae-slider=\"56533\" data-id=\"860af14\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-32bfd00 elementor-grid-1 elementor-grid-tablet-1 elementor-grid-mobile-1 elementor-posts--thumbnail-top elementor-posts__hover-gradient elementor-widget elementor-widget-posts\" data-id=\"32bfd00\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;cards_columns&quot;:&quot;1&quot;,&quot;cards_row_gap&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:0,&quot;sizes&quot;:[]},&quot;cards_columns_tablet&quot;:&quot;1&quot;,&quot;cards_columns_mobile&quot;:&quot;1&quot;,&quot;cards_row_gap_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;cards_row_gap_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"posts.cards\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-posts-container elementor-posts elementor-posts--skin-cards elementor-grid\" role=\"list\">\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-100095 post type-post status-publish format-standard has-post-thumbnail hentry category-white-paper tag-dynamics-365 tag-microsoft\" role=\"listitem\">\n\t\t\t<div class=\"elementor-post__card\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/web.envistacorp.techyscouts.dev\/hidden-treasures-advanced-warehousing\" tabindex=\"-1\" target=\"_blank\"><div class=\"elementor-post__thumbnail\"><img decoding=\"async\" width=\"300\" height=\"300\" src=\"https:\/\/envistacorp.techyscouts.dev\/en-au\/wp-content\/uploads\/sites\/4\/2022\/10\/image-2025-04-09T153950.688-300x300.jpg\" class=\"attachment-medium size-medium wp-image-117516\" alt=\"A man in a white shirt stands in a warehouse, holding and reviewing a clipboard. Shelves filled with boxes line the space, and another person in a yellow vest is visible in the background.\" srcset=\"https:\/\/envistacorp.techyscouts.dev\/en-au\/wp-content\/uploads\/sites\/4\/2022\/10\/image-2025-04-09T153950.688-300x300.jpg 300w, https:\/\/envistacorp.techyscouts.dev\/en-au\/wp-content\/uploads\/sites\/4\/2022\/10\/image-2025-04-09T153950.688-150x150.jpg 150w, https:\/\/envistacorp.techyscouts.dev\/en-au\/wp-content\/uploads\/sites\/4\/2022\/10\/image-2025-04-09T153950.688-60x60.jpg 60w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/div><\/a>\n\t\t\t\t<div class=\"elementor-post__badge\">White Paper<\/div>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/web.envistacorp.techyscouts.dev\/hidden-treasures-advanced-warehousing\" target=&quot;_blank&quot;>\n\t\t\t\tHidden Treasures of Advanced Warehousing\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t<div class=\"elementor-post__excerpt\">\n\t\t\t<p>Make the most of Microsoft Dynamics 365\u2019s Advanced Warehousing module and gain insight into the hidden treasures to unlock value.<\/p>\n\t\t<\/div>\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/web.envistacorp.techyscouts.dev\/hidden-treasures-advanced-warehousing\" aria-label=\"Read more about Hidden Treasures of Advanced Warehousing\" tabindex=\"-1\" target=\"_blank\">\n\t\t\tDownload\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/article>\n\t\t\t\t<\/div>\n\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-do-i-have-to-upgrade-to-microsoft-dynamics-365\"><strong>Do I have to upgrade to Microsoft Dynamics 365?<\/strong><\/h2>\n\n\n\n<p>Not yet, but eventually. Existing customers who might be using Dynamics CRM Online, for example, can use their current offerings until their renewal, at which point they will need to transition to Dynamics 365.<br><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-can-i-still-buy-microsoft-crm-or-microsoft-dynamics-ax-etc\"><strong>Can I still buy Microsoft CRM or Microsoft Dynamics AX, etc.?<\/strong><\/h2>\n\n\n\n<p>Yes, in a way. You will not be able to purchase Dynamics CRM or Dynamics AX, however the functions of those programs will be available for purchase under Dynamics 365 as business applications. For example, you might purchase the \u201cMarketing\u201d application, which was previously under Dynamics CRM.<br><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-is-microsoft-dynamics-365-available-on-premises\"><strong>Is Microsoft Dynamics 365 available on-premises?<\/strong><\/h2>\n\n\n\n<p>No, Dynamics 365 is an entirely cloud-based service and will not be available on-premises or on a private cloud. Microsoft will continue to support previous Dynamics applications and will also offer customers the ability to connect if they want a hybrid cloud and on-premises solution.<br><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-how-is-microsoft-dynamics-365-licenced\"><strong>How is Microsoft Dynamics 365 licenced?<\/strong><\/h2>\n\n\n\n<p>Licenses are available on a per user or per device basis, which is further segmented into \u201cfull\u201d and \u201clight\u201d categories. Full users have full access to all features on their plan while light users get access to reading reports and business data as well as performing updates in HR forms or time tracking. Per device licensing is only available through the Enterprise Edition.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Dynamics 365 allows your business to start with the applications you need and add applications as your business grows.<\/p>\n","protected":false},"author":22,"featured_media":34930,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","_searchwp_excluded":"","footnotes":"","_links_to":"","_links_to_target":""},"categories":[3475],"tags":[3541,3746,3561],"class_list":["post-43433","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","tag-customer-relationship-management","tag-dynamics-365","tag-microsoft"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Microsoft Dynamics 365: What You Need to Know | enVista<\/title>\n<meta name=\"description\" content=\"Dynamics 365 allows your business to start with the applications you need and add applications as your business grows.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/envistacorp.techyscouts.dev\/en-au\/2016\/11\/16\/what-you-need-to-know-about-microsoft-dynamics-365\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Microsoft Dynamics 365: What You Need to Know | enVista\" \/>\n<meta property=\"og:description\" content=\"Dynamics 365 allows your business to start with the applications you need and add applications as your business grows.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/envistacorp.techyscouts.dev\/en-au\/2016\/11\/16\/what-you-need-to-know-about-microsoft-dynamics-365\/\" \/>\n<meta property=\"og:site_name\" content=\"enVista Australia\" \/>\n<meta property=\"article:published_time\" content=\"2016-11-16T17:31:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-03-04T11:02:20+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/envistacorp.techyscouts.dev\/en-au\/wp-content\/uploads\/sites\/4\/2021\/05\/microsoft-brochure.png\" \/>\n\t<meta property=\"og:image:width\" content=\"675\" \/>\n\t<meta property=\"og:image:height\" content=\"675\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"enVista Marketing\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"enVista Marketing\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Microsoft Dynamics 365: What You 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