{"id":47076,"date":"2016-07-19T00:00:00","date_gmt":"2016-07-19T04:00:00","guid":{"rendered":"https:\/\/sticky-highjinx.flywheelsites.com\/uncategorized\/enspire-commerce-releases-latest-version-of-its-omni-channel-customer-engagement-platform\/"},"modified":"2023-09-29T09:09:38","modified_gmt":"2023-09-29T13:09:38","slug":"enspire-commerce-releases-latest-version-of-its-omni-channel-customer-engagement-platform","status":"publish","type":"post","link":"https:\/\/envistacorp.techyscouts.dev\/en-au\/2016\/07\/19\/enspire-commerce-releases-latest-version-of-its-omni-channel-customer-engagement-platform\/","title":{"rendered":"Enspire Commerce Releases Latest Version of Its Omni-Channel Customer Engagement Platform"},"content":{"rendered":"<span class=\"span-reading-time rt-reading-time\" style=\"display: block;\"><span class=\"rt-label rt-prefix\">Reading Time: <\/span> <span class=\"rt-time\"> 2<\/span> <span class=\"rt-label rt-postfix\">minutes<\/span><\/span><p>INDIANAPOLIS &#8211;\u00a0<a href=\"https:\/\/envistacorp.techyscouts.dev\/technology\/unified-commerce-platform\/\">Enspire Commerce<\/a>, an\u00a0<a href=\"https:\/\/www.envistacorp.techyscouts.dev\/?utm_campaign=public-relations-2016&amp;utm_medium=press-release-is-feb16&amp;utm_source=kitorder-partnership\">enVista<\/a>\u00a0company that enables retailers to transcend traditional transactions with the industry\u2019s only cloud-based, omni-channel customer engagement platform, today announces the release of the latest version of its omni-channel order management system (OMS). The latest software rollout includes integrated returns for Magento digital commerce sites, enabling omni-channel and e-commerce retailers to improve customer service by delivering a more seamless returns process.<\/p>\n<p>Enspire Commerce\u2019s new functionality enables order returns from Magento online storefronts and includes a Magento plug-in to manage the customer account information. During the returns process, Enspire Commerce\u2019s OMS creates the Return Merchandise Authorization (RMA) and sends an email to the consumer with both the carrier label and return label to expedite the returns process. Once the return has transpired, the OMS updates the customer\u2019s account and issues a credit. Importantly, Enspire Commerce\u2019s cloud-based OMS integrates with retailers\u2019 existing systems in months instead of years so retailers can rapidly leverage functionality at lower total cost of ownership.<\/p>\n<p>Enspire Commerce CEO Jim Barnes said, \u201cReturns processing is a key process to manage the life cycle of an order. The ability to seamlessly create and execute a return for a customer is mission critical for omni-channel retailers. Many retailers fall short in this area and make it a painful process to create and process a return, which hurts their ability to create brand loyalty. With our integrated returns feature, processing returns is a painless process.\u201d<\/p>\n<p>Enspire Commerce\u2019s\u00a0Customer Engagement Platform\u00a0provides the market\u2019s first and only true cloud-based, multi-tenant architecture solution focused on omni-channel selling, optimization, fulfilment and integration for small to mid-market retailers, distributors and third party logistics service providers. The Customer Engagement platform enables companies to readily leverage and rapidly integrate any or all of Enspire Commerce\u2019s solutions, including:\u00a0Customer Engagement\/Point of Sale (POS),\u00a0Trading Partner Management,\u00a0Order Management,\u00a0Product Information Management,\u00a0Vendor Drop Ship Services\u00a0and\u00a0Magento Services and Support.<\/p>\n<p>For more information about Enspire Commerce, visit\u00a0http:\/\/www.enspirecommerce.com<br \/>\nFor more information about enVista, visit\u00a0<a href=\"https:\/\/www.envistacorp.techyscouts.dev\">https:\/\/www.envistacorp.techyscouts.dev<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Enspire commerce releases latest version of its omni-channel customer engagement platform, including integrated returns for Magento.<\/p>\n","protected":false},"author":22,"featured_media":42521,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","_searchwp_excluded":"","footnotes":"","_links_to":"","_links_to_target":""},"categories":[4010],"tags":[],"class_list":["post-47076","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-press-release"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - 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